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MIDBANK Terms & Conditions

General Conditions

The bank has the right to open different types of banking accounts...

Saving Accounts

The return on the minimum value of the account’s balance is calculated...

Minor Savings Account

The account will be opened in the presence of the minor and managed by...

Joint Accounts

Subject to the regulations applicable to joint accounts

Youth Accounts

The client acknowledges that the money to be invested in or through this account is owned and earned...

Digital Banking services

MIDBANK always strives to provide the highest level of service to its customers, by providing (E- banking services) to its customers to facilitate the management of their accounts, for their convenience...

Complaints

Please note that the complaint will be handled within 15 working days from the date of receipt, except the complaints related to third party investigations. Customer can raise any objection regarding the complaint reply to the bank within 15 days from the reply date, otherwise it will be considered...

Customer Rights Protection

Within the framework of the methodology followed by the Central Bank of Egypt and activating its supervisory role in the field of protecting customer rights, instructions were issued on February 13, 2019.