Branch Manager – Damietta Branch - Branches Network, sales & Distribution Sector

Main role

  • Lead, Develop and Manage the Branch Team to deliver the Bank plan
  • Ensure delivery of a consistently excellent customer experience and encourage customer migration to alternative channels.
  • Operate with the highest standards that meet and exceed all regulatory requirements and ensure that front line act as first line of defense by having right conversations with customers.
  • Monitor and acting on daily sales activity management information and other internal information tools
  • Ensure Sales Floor Management is in place, customers' needs are identified, and they are matched to the appropriate member of the team to maximize the sales potential or the appropriate channel by personally managing the sales floor at the branch on a regular basis to lead from the front
  • To role model customer focused leadership across the business at all times to ensure the delivery of an excellent customer experience.
  • To promote the bank's profile in the community and drive others to do the same.
  • To directly grow bank’s elite Banking business
  • To be a leader, coach and role model aligning with the Bank's strategic imperatives
  • To create an environment that engenders MID desired culture and facilitates ongoing investment in people
  • To engage and develop a team of Managers to be capable of leading their managers and teams to deliver results, through regular coaching and feedback

Job requirements

  • Min of 10 years' experience in consumer banking, of which at least 2 years in supervisory level
  • Excellent sales and people management skills

Interested candidates can send their updated resumes on recruitment@midbank.com.eg , and please mention the Job title and Job code in the subject of the e-mail.